Internet support
Can’t wait?
Call our 24-hour technical support team at one of our two locations.
Kalama (360) 673-2978 | Tenino (360) 264-6400
FAQs
Optimizing home Wi-Fi network to get the best coverage and performance
Your home Wi-Fi network is now as essential to everyday life as electricity and running water. So when you have problems connecting to the network from your laptop or your smart phone, you feel the impact in many different areas of your life— whether you’re trying to download important emails from work, research your next vacation, or watch the latest episode of your favorite TV show.
It is also clear that your connectivity expectations are higher than before. You have little patience while waiting for files to download, for jittery video, or for Internet/Wi-Fi service disruptions.
On the rare occasions when issues do occur, turning your Wi-Fi router off and then back on again usually solves the problem. But when you’re constantly having trouble connecting, or experiencing very slow performance, there’s a good chance there are other problems you need to address.
Have you considered using our Wi-Fi Essentials service?
Predictable performance
State-of-the-art equipment
Extended range
Worry-free installation
Connection assistance
Low cost